Privacy Policy

Nature Origion ("we", "us") respects your privacy. This policy explains what information we collect when you use our website, place a cash-on-delivery order or book a skin consultation, how we use it, and the choices you have.

Information we collect

• Your name, mobile number and (optionally) email address
• Your delivery address and city, so the courier can reach you
• The products you order and any notes you add
• Details you share when booking a consultation or contacting us, such as your skin concerns

We do not collect card or bank details. All orders are paid in cash on delivery.

How we use it

• To confirm your order by phone or WhatsApp and arrange delivery
• To share your name, number and address with our courier partner for that delivery only
• To schedule and run your skin consultation
• To answer your questions and handle returns or exchanges

We never sell your information. We only send marketing messages if you ask us to.

Cookies

The site stores your cart in your own browser so it is still there when you come back. We do not use advertising or tracking cookies.

How long we keep it

We keep order records for as long as we need them for accounting and after-sales support, then delete or anonymise them.

Your choices

You can ask us to see, correct or delete the information we hold about you at any time by emailing hello@natureorigion.com.